Your Questions
Lab-Grown Diamonds
What is a lab-grown diamond?
A lab-grown diamond is a real diamond - chemically, physically, and optically identical to a natural diamond. The only difference lies in its origin: It is not formed deep within the earth, but in a controlled laboratory process. Same hardness. Same brilliance. Same composition.
Is a lab-grown diamond a “real” diamond?
Yes. Lab-grown diamonds consist of pure carbon - just like natural diamonds. They are not glass stones, no cubic zirconia, no substitute. They are 100% diamonds.
Why lab-grown diamonds?
Because it's a conscious decision. No mining, no ecological footprint of the conventional diamond industry, complete transparency regarding origin and quality. And a price that makes sense - without compromising on the stone itself.
And another argument that hardly anyone mentions: natural diamonds lose massive value after purchase. The resale value is around 20–40% of the original purchase price, with a downward trend. A diamond is not an investment. It never was. Anyone who spends €2,000 on real diamond jewelry and invests the rest of the budget in ETFs has both: something real to wear and has made a smart decision. That is Smart Luxury.
Are the diamonds certified?
Our diamonds of 0.5 carats and above are IGI-certified for full transparency on quality and origin. Very small stones (pavé, micro-setting) are not individually certified as per industry standards. As a GIA-trained Graduate Diamond Expert, our founder personally reviews every stone selection - certified by the Gemological Institute of America, the world's leading authority for diamond grading.
Can a lab-grown diamond be distinguished from a natural diamond?
Not with the naked eye, nor with standard gemological equipment. Only specialized laboratory equipment can tell the difference.
Material and Quality
Which gold does ANNARELLE use?
We only use 14k and 18k solid gold. No gold-plated. No gold-filled. Solid gold means that the entire piece is made of the gold alloy, not just the surface.
Is ANNARELLE jewelry skin-friendly?
Yes. Our gold alloy has been extensively tested by DEKRA for various substances, including nickel, lead, and cadmium, and is of the highest quality.
How do I care for my ANNARELLE jewelry?
Clean regularly with a soft, slightly damp cloth. Avoid contact with perfume, sunscreen and chlorine. Diamonds are the hardest natural material in the world, but they can scratch other diamonds. Please store your ANNARELLE pieces individually, ideally in the box provided.
Please remove jewelry before sports, sleeping, and heavy manual labor.
How do I find my ring size?
Our ring size guide helps you find your size in minutes - with a ring you already own, a piece of string, or our cut-out paper sizer. You can also print the guide or download it as a PDF.
MINI ME COLLECTION
From what age is the MINI ME collection suitable, and what should I keep in mind?
The MINI ME collection is designed for daughters aged six and over. The proportion, weight, and setting are specially adapted for smaller proportions.
This jewelry is not suitable for children under 3 years of age. Small parts can be swallowed. Do not wear necklaces and stud earrings while sleeping, playing sports, or roughhousing. Also not during activities with helmets or physically active games. Jewelry is not a toy.
Supervision is the responsibility of parents and guardians.
Please also note our information on Safety & Responsibility for children's jewelry.
Is the MINI ME quality the same as the adult pieces?
Yes. Same 14k solid gold. Same lab-grown diamonds. Same craftsmanship. The only difference is the proportion - designed for smaller ears and necks.
Order and Shipping
How long does delivery take?
Pieces that are in stock will be delivered within 3-4 business days. Pieces not in stock will be specially made for you, please allow approx. 4-6 weeks for delivery. Made to order, not off the shelf.
How is the jewelry packaged?
Each piece comes in our signature gift box: Dusty Rose and tissue paper. Ready for gifting, no extra wrapping required.
Is the package insured?
We only ship insured packages because we want to make sure your package arrives safely. Returns handled by us are also insured. If you want to ship something yourself, please contact us beforehand, as "normal" carriers generally exclude jewelry from liability or only provide very limited insurance.
Returns and Warranty
Can I return the jewelry?
Yes. You have a 30-day right of return from the date of delivery - without stating a reason. The jewelry must be unworn, with tags, and returned in its original packaging.
How do I return something for free?
Simply log in to my.annarelle.com and follow the return process. There you will receive the return label. Please remember that jewelry may only be returned in its original condition and with the attached tags.
Is there a warranty?
Yes, we offer a two-year warranty on material and manufacturing defects with proper use.
What if my jewelry arrives damaged?
Please contact store@annarelle.com with a photo within 48 hours of delivery. We will take care of it immediately.